Check-in Time: 2:00 p.m.

Check-out Time: 12:00 p.m.

Early Check-in. Early check-in is subject to room availability. To ensure an early check-in, guests are advised to book a room prior to the actual date of arrival.

Late Check-out. Late check-out is subject to room availability. Late checkout until 6:00 p.m. will be charged a half-day rate; beyond 6:00 p.m. will be charged a full rate equivalent.

Early Departure. Guests who check out of the Hotel prior to their scheduled departure date are subject to an early departure of a one-night room rate fee.

Night Extension.
Extension of stay requires an additional reservation, subject to room availability and may result to rate adjustment. 

Pre-authorization. The Hotel reserves the right to pre-authorize your credit card 7 days prior to your arrival. Preauthorization is a temporary hold of a specific amount of the available balance on your credit card for the full amount of your intended stay. Once your actual charge is posted at check-out, it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Pre-authorization should be released by your issuing bank automatically, if not you will need to contact your issuing bank. An invalid credit card will result in an automatic cancellation of the reservation.

Guest Registration. All guests are required to present a valid government-issued photo I.D. upon check-in; for foreign guests, a valid passport is accepted.

Guaranteed Reservations. The reservation can be guaranteed only by providing the Hotel with the guest’s credit card number and expiration date or by making a prepayment upon reservation. In the case of unguaranteed reservations, the Hotel reserves the right to sell the room to another person.

Reservation and Payment by Third Party. To protect credit card owners from fraud, the guest is required to present the actual credit card used in making the booking and a valid government-issued photo ID of the card owner upon check-in. If the card owner is not the one staying at the hotel, the guest is required to present a letter of authorization signed by the card owner, clear photocopies of the front and back of the credit card used and a valid government-issued photo ID of the card owner. The hotel reserves the right to refuse the guest to check-in for failure to comply

with these requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.

Deposit. A security deposit of Php 3,000.00 for Deluxe Room and Php 5,000.00 for Premier and Marison Suite rooms will be collected upon check-in. The deposit is fully refundable upon check-out if not utilized and is subject to a damage inspection of the accommodation. Deposits made through credit card will be procesed in three (3) days upon check out.

High-Balance. In the event of a guest’s high running balance, the Hotel reserves the right to collect partial payment from the total running bill.

Age Requirement. Guests checking into the hotel must be at least 18 years of age. Guests under 18 must be accompanied by an adult over 18 to stay in the hotel.

Room Occupancy. A maximum of two (2) adults & two (2) kids 12 years old and below are allowed to stay in all room categories.

Extra Bed/Extra Person. A maximum of one (1) extra person is allowed in selected room categories. One (1) extra person will be charged with Php 2,000 per night regardless of the use of extra bed.

Children. Kids 12 years old and below are allowed to stay for free using the existing bedding. Individuals above the age of 12 are considered adults by the Hotel. Baby cot is upon request and is subject to availability.

Key Cards. Key cards are issued to the registered guests only. No key cards will be issued to youth under 18 at any time. I.D. is required if you have lost your key card and require a duplicate. A fee of Php 500.00 is charged for the lost key card. Room keys must be returned to Front Desk at Check-out.

Peak Season. During peak season and holidays, all reservations require prepayment to guarantee a reservation. Please take note that payments are non-refundable during this period. The Marison Hotel reserves the right to cancel the reservation in the event of failure to submit prepayment, credit card authorization form, or bank deposit slip prior to the deadline. Peak Season shall be on Hotel management discretion.

Discounts. Discounts granted by the government (Senior Citizens’ Discounts and PWD Discounts) or those granted by the Hotel through offers, promotions and/or other privileges shall not be used in conjunction with other discounts, special